Impacted APAC customers have confirmed that they can now access the Onfleet application without any issues.
Posted Sep 10, 2024 - 02:59 PDT
Monitoring
While monitoring indicates that Onfleet systems are running normally, we are receiving reports of service unavailability affecting users in Australia and Southeast Asia. Initial assessments suggest this may be due to a network issue in ISPs from this region.
We apologize for the inconvenience and will provide updates once we have more information. Thank you for your patience.
Posted Sep 09, 2024 - 21:15 PDT
This incident affected: Dashboard, API, Maps, iOS, Android, Locations streaming, Locations storage, Analytics, Search, ETA, Billing, Infrastructure, Incoming Voice Proxy, Incoming Text Proxy, Outgoing Voice Proxy, Outgoing Text Gateway and Proxy, Telephony Charges Monitoring, Email Gateway, Fulfillment, Chat, and Route Optimization.