Resolved -
This incident has been resolved. Tasks created via API integrations will now display correctly in the Onfleet Dashboard. If you believe any tasks created during the affected window are still missing, please contact our support team and we will assist with remediation.
Jul 9, 19:29 PDT
Identified -
The issue has been identified and a fix is being implemented.
Jul 9, 19:00 PDT
Investigating -
Integration with upstream POS results in Missing Display on Onfleet
We are currently investigating an issue affecting customers who create tasks via third-party POS or API integrations. Tasks created through these integrations may not appear in the Onfleet Dashboard, even though they have been successfully created.
What is affected:
Tasks created via API integrations (e.g., POS systems, third-party platforms)
Dashboard visibility of those tasks
What is not affected:
Task creation itself — tasks are being created successfully
Manually created tasks in the Dashboard
We have identified the likely cause and are working on a fix. We will provide an update as soon as one is available. We apologize for the inconvenience.
Jul 9, 19:00 PDT