The issue with our route optimization provider has now been fully resolved and all requests have been confirmed to be working as intended.
Posted Oct 01, 2018 - 12:25 PDT
We have identified the issue with our partner and are working with them towards a solution. Everything seems to indicate that this is an availability problem with one of the services we use for our route optimization functionality.
Posted Oct 01, 2018 - 09:13 PDT
We are currently investigating some improper responses being received from our route optimization partner.