Task loading with browser crash

Incident Report for Onfleet

Postmortem

On April 2, 2026, from approximately 5:00–6:07 PM PDT, some customers experienced dashboard crashes when selecting tasks. This was caused by a bug introduced in a release deployed earlier that day, which caused a crash under high task-count conditions. We rolled back the release at 5:44 PM PDT and confirmed full system stability by 6:07 PM PDT.

We apologize for the disruption and are working to resolve the underlying issue before re-releasing.

Posted Apr 06, 2026 - 11:06 PDT

Resolved

This incident has been resolved.

Posted Apr 02, 2026 - 18:27 PDT

Monitoring

We have identified a potential fix and are monitoring the situation.

Posted Apr 02, 2026 - 18:15 PDT

Investigating

We have located the issue and we are working to mitigate it ASAP.

Posted Apr 02, 2026 - 17:54 PDT

This incident affected: Dashboard.