Route Optimization / Auto-dispatch experiencing increased failure rates.

Incident Report for Onfleet

Resolved

Optimization services are fully operational.

Posted Feb 06, 2023 - 16:38 PST

Monitoring

We no longer see elevated failure rates from the route optimization provider. We will continue to monitor the situation.

Posted Feb 06, 2023 - 15:05 PST

Identified

We have detected an elevated failure rate from our route optimization provider and are in contact with their support team. They are working on the issue but do not have an ETA.

Posted Feb 06, 2023 - 15:02 PST

This incident affected: Route Optimization.