All operations have now been fully completed and verified.
Thank you for your patience while we performed these critical maintenance operations to our primary database cluster.
Posted Mar 21, 2020 - 23:00 PDT
Verifying
All required operations have now been performed and we are verifying the new database metrics.
Product availability is now back to normal.
Posted Mar 21, 2020 - 22:54 PDT
In progress
Our database migration is now underway.
We are hard at work to perform these actions as quickly as we possibly can.
Due to the complex nature of this operation, it is possible that our services will be subjected to performance degradation for a brief period of time once the migration has been completed.
Please continue to look for updates in this page to keep an eye on our progress. We will provide as many updates as we can throughout the migration process.
Posted Mar 21, 2020 - 22:31 PDT
Update
The time of operations has been pushed back by 2 hours. Operations will now begin at 22:30 (10:30PM) PDT.
Posted Mar 11, 2020 - 15:12 PDT
Scheduled
During this scheduled maintenance event, we will be performing a critical migration of our primary database infrastructure within the same provider to a new cluster. This is a mandatory migration that we are being required to make no later than this date.
While we expect no more than 15 minutes of service unavailability, we are scheduling 60 minutes in the event that the transition ends up taking longer than expected. You should plan for full service availability to return by 9:30 PM PST, though likely it will be earlier than that.
While the event is ongoing, please check the status page for the latest status updates on our progress.
If you have any questions, please do not hesitate to email us at support@onfleet.com.
Thank you for your patience while we do the necessary work to continue to provide a robust and highly available service.
Posted Feb 11, 2020 - 16:32 PST
This scheduled maintenance affected: Dashboard, API, Maps, iOS, Android, Locations streaming, Locations storage, Analytics, Search, ETA, Billing, Infrastructure, Incoming Voice Proxy, Incoming Text Proxy, Outgoing Voice Proxy, Outgoing Text Gateway and Proxy, Telephony Charges Monitoring, Fulfillment, Chat, and Route Optimization.