System Status

Experiencing Issues with Incoming Text Proxy and Outgoing Text Gateway and Proxy

Dashboard ? Operational
API ? Operational
Maps ? Operational
iOS ? Operational
Android ? Operational
Locations streaming ? Operational
Locations storage ? Operational
Analytics ? Operational
Search ? Operational
ETA ? Operational
Billing ? Operational
Infrastructure ? Operational
Incoming Voice Proxy ? Operational
Incoming Text Proxy ? Degraded Performance
Outgoing Voice Proxy ? Operational
Outgoing Text Gateway and Proxy ? Degraded Performance
Telephony Charges Monitoring ? Operational
Email Gateway ? Operational
Fulfillment ? Operational
Chat ? Operational
Route Optimization ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dashboard Response Time ?
Fetching
API Response Time ?
Fetching
Jul 15, 2025

No incidents reported today.

Jul 14, 2025
Resolved - System responsiveness is returning to normal.

Our engineering teams will continue to work on root causes to avoid latency spikes in the future.

Jul 14, 15:06 PDT
Monitoring - We are seeing system latency normalizing after putting some mitigations in place. Our infrastructure and database teams are continuing to monitor this situation.
Jul 14, 14:07 PDT
Investigating - We are experiencing an emergent issue affecting overall system performance. All system functions are available with decreased performance.

Our team is actively working to mitigate this issue.

Jul 14, 12:00 PDT
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
Resolved - This incident has been resolved.
Jul 1, 07:08 PDT
Update - We are continuing to investigate this issue.
Jun 30, 11:23 PDT
Investigating - Monitoring indicates increased response times overall. Our teams are investigating the issue.
Jun 30, 11:22 PDT