System Status

Experiencing Issues with Incoming Text Proxy and Outgoing Text Gateway and Proxy

Dashboard ? Operational
API ? Operational
Maps ? Operational
iOS ? Operational
Android ? Operational
Locations streaming ? Operational
Locations storage ? Operational
Analytics ? Operational
Search ? Operational
ETA ? Operational
Billing ? Operational
Infrastructure ? Operational
Incoming Voice Proxy ? Operational
Incoming Text Proxy ? Under Maintenance
Outgoing Voice Proxy ? Operational
Outgoing Text Gateway and Proxy ? Under Maintenance
Telephony Charges Monitoring ? Operational
Email Gateway ? Operational
Fulfillment ? Operational
Chat ? Operational
Route Optimization ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dashboard Response Time ?
Fetching
API Response Time ?
Fetching
Jun 10, 2025

No incidents reported today.

Jun 9, 2025
Resolved - The team has applied the fix for the configuration issue causing provisioning problems. The issue should be fully resolved now.
Jun 9, 18:11 PDT
Identified - The issue has been identified as an issue with a deployment script. A fix is in process and the system is stabilizing.
Jun 9, 17:02 PDT
Investigating - There is currently an issue blocking initial logins with new devices on the iOS app. Most devices that have previously logged in will not be affected.

The team is investigating this now.

Jun 9, 16:30 PDT
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025
Resolved - The ETA calculation issue has been tracked to a configuration issue, and has now been identified and resolved. We will be improving our monitoring and response process to handle similar issues more expediently in the future
May 30, 16:57 PDT
Investigating - We are experiencing errors related to ETA calculations
May 30, 14:39 PDT
May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.